Quality

Quality

AIPL personnel are empowered to provide our clients with the highest level of quality and service. Our people are at the forefront of our business; each employee contributes to our success and understands that “our customers are why we exist”.

At AIPL, we recognize and reward achievement and creativity. 0ur staff consists mainly of graduates and post-graduates.

Once a project is awarded to us, a full-time Account Manager (AM) is assigned, so with each new project the AM has direct overall responsibility to cater to the precise needs of the client. This individual will be the direct point of contact and liaison, and therefore acts as the client’s internal advocate at AIPL. The goal of AIPL is to increase organizational effectiveness and dedicated, timely delivery through planned interventions in the processes or operations.

Organisation Development

Our development revolves around a set of values which constantly motivate the management and the team. Our values are defined as:

  • Quality
  • Ethics
  • Honesty
  • Customer Delight
  • Integrity and Transparency
  • Fairness
  • Excellence

With all these values, we can offer our clients one of the best services in the industry.

Customers Benefit

Customers have complete control over the quality during the recruitment, training and process implementation stages.
65-70% cost reduction compared to onshore projects.
Highly-skilled employees with graduate or equivalent qualifications.
Structured quality processes for performance improvement and training.
Customized daily reports and analysis of performance according to the customer’s needs.

Full-time employees, resulting in consistent quality improvements
We are fully prepared to carry out a no obligation Sample work to earn your trust based on the quality of our work.

You can CONTACT US at any time with queries regarding your IT outsourcing needs. We provide customer support 24 hours a day.

You can CONTACT US at any time with queries regarding your offshore ePub Conversion needs as we provide 24x7 customer support.